Welcome to visit our website! Before using our services, please read this Privacy Policy carefully. This Privacy Policy applies to the website owned and operated by HOOKE INSTRUMENTS LTD. (hereinafter referred to as "this website"). This Privacy Policy is intended to explain to you how we collect, use, store, share, and protect the personal information you provide during the use of the services of this website. Ensure that you fully understand and agree to the content of this policy before using the services of this website. If you do not agree to any part of this Privacy Policy, you may not be able to use all or part of the services of this website.
The purpose of formulating this policy is to help you understand the following:
Ⅰ.How We Collect Your Personal Information
1.Registration and Login Information: When you register as a user of this website, we may collect information such as your username, password, mobile phone number, and email address. This information is used to create and manage your account, as well as to verify your identity.
2. Browsing and Usage Information: During your use of this website, we will automatically collect information about your browsing behavior, including but not limited to the pages you visit, browsing time, search keywords, links you click, etc., in order to understand your usage habits and needs and optimize the website services.
3.Communication and Interaction Information: If you communicate with us or other users through this website (such as sending emails, leaving messages, making comments, etc.), we will collect your communication content as well as the relevant contact information, so as to communicate with you and handle your requests.
4.Payment Information: When you use paid services or purchase goods on this website, we will collect payment-related information from you, such as the payment method, payment amount, and payment time. At the same time, we may provide such information to third-party payment institutions to complete the payment transaction.
In addition, we may also collect other information, including other personal information you provide to us and so on.
II. The Use of Personal Information
1.Provision of Services: We utilize the collected information to offer you various services on this website, encompassing but not limited to account management, content presentation, search functionality, and transaction processing.
2.Personalized Experience: By analyzing your usage information and preferences, we may provide you with personalized services such as content recommendations and advertisement displays, so as to enhance your usage experience.
3.Security Assurance: We employ the collected information to maintain the security and stability of this website and prevent security risks, such as fraud and malicious attacks.
4.Service Improvement: We will conduct analysis and research on the collected information to understand users' needs and behaviors, and continuously improve and optimize the functions and services of this website.
5.Compliance Requirements of Laws and Government Departments: When necessary, we may use your information in accordance with the requirements of laws and regulations, or as required by relevant government authorities.
6.Other purposes with your permission.
III. Storage of Personal Information
1.The personal information collected and generated during our operations within the People's Republic of China will be stored within the territory of China.
2.For the collected information, we will retain it for the shortest period as required by law. After the retention period expires, we will anonymize the collected information and adopt technical and administrative measures to store the anonymized data separately from the information that can be used to restore and identify an individual, and ensure that individuals will not be re-identified during subsequent personal information processing.
3.When we cease the operation of this website, we will: (1) promptly stop the activities of continuing to collect your personal information. (2) Delete or anonymize the personal information we hold.
IV. How do we protect your personal information?
1.Our website attaches great importance to the security of personal information. We adopt appropriate physical, administrative and technical safeguards to protect your personal data from unauthorized access, disclosure, use, modification, damage or loss. For example, we use encryption technology to ensure the confidentiality of data; we employ protection mechanisms to prevent data from malicious attacks; we deploy access control mechanisms to ensure that only authorized personnel can access personal data; and we conduct security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal data. We will do our best to protect your personal data. However, please note that no data transmitted over the Internet can be guaranteed to be 100% secure. Therefore, although we will take appropriate measures to protect your personal information, our website cannot determine or guarantee the security of the information you provide to us or obtain from our website. Therefore, you should bear the risks yourself when using our website.
2.Information on how to report security issues, matters or possible incidents to the information security team of our website can be obtained by contacting us at any time at [xxx@xxx.com]. In the event of a personal information security incident, we will, in accordance with the requirements of laws and regulations, promptly inform you and report to the regulatory authorities.
V. Sharing and Disclosure of Personal Information
1.Third-party Service Providers: In order to provide the services of this website, we may share your personal information with third-party service providers, such as server hosting providers, data analysis institutions, payment institutions, etc. These third-party service providers will use your information only under our instructions and comply with strict confidentiality obligations.
2.Requirements of Laws and Government Authorities: In cases where it is required by national laws and government authorities, such as in response to court subpoenas, government investigations, etc., we may disclose your personal information.
3.Business Transfer: In the event of business transfer, merger, acquisition, or bankruptcy liquidation, etc., your personal information may be transferred to the relevant third party as part of the transaction. However, we will require the third party to comply with the provisions of this privacy policy.
VI. Your Rights
During the process of using our products or services, you have the right to access, correct, and delete your personal information. The ways for you to access, modify, and delete the information will depend on the specific services you use. When accessing, correcting, and deleting your personal information, we may require you to go through identity verification to ensure the security of your account.
1.Right of Access: You have the right to access your personal information on this website and learn about the situation of our collection and use of your information.
2.Right of Correction: If you find that the personal information we have collected about you is incorrect or inaccurate, you have the right to request us to make corrections.
3.Right of Deletion: Under the circumstances conforming to the provisions of laws and regulations, you have the right to request us to delete your personal information.
4.Right to Restrict Processing: You have the right to request us to restrict the processing of your personal information. For example, in some cases, you can request us to stop using your information for specific business activities.
5.Right of Objection: You have the right to object to our use of your personal information for specific purposes, such as using your information for the purpose of personalized recommendations.
6.Right of Acquisition: You have the right to obtain your personal information and, under the circumstances conforming to the law, request us to transfer your information to other personal information controllers.
7.If you wish to exercise the above rights, please contact us through the contact information provided in this privacy policy, and we will respond to your request within a reasonable time. In some cases, your request will be rejected, including but not limited to:
(1) When your identity cannot be verified;
(2) When your request cannot be verified, goes beyond the scope, especially in the case of repeated requests;
(3) If the information involved is related to the compensation we need to make or obtain in a dispute, and disclosing the information is likely to involve our interests;
(4) If the information is retained only for the purpose of statistics and research, and the publication of the statistical and research results will not disclose personal identities;
(5) Other circumstances provided by law.
VII. Third-party Providers and Their Services
1.To ensure a smooth browsing experience, you may receive content or network links provided by third parties outside of this website and its partners (hereinafter referred to as "third parties"). This website has no control over such third parties. You can choose whether to access the links, content, products, and services provided by third parties.
2.This website cannot control the privacy and data protection policies of third parties, and such third parties are not bound by this policy. Before submitting your personal information to third parties, please refer to the privacy protection policies of these third parties.
VIII. Protection of Minors
This website attaches great importance to the protection of minors' personal information. If you are a minor, it is recommended that you obtain the consent of your parents or other guardians before using the services of this website. We will not collect the personal information of minors knowingly. If we find that we have collected the personal information of minors, we will delete the relevant information as soon as possible.
IX. Update of the Privacy Policy
We may update this privacy policy due to changes in laws and regulations, business development, or other reasons. The updated privacy policy will be published on this website and will come into effect as of the date of publication. Please check this privacy policy regularly to stay informed of the latest changes in our handling of your personal information. If you continue to use the services of this website after the privacy policy is updated, it will be deemed that you have consented to the updated privacy policy.
X. Contact Information
If you have any questions, comments or suggestions regarding this privacy policy, or if you need to exercise your rights, please contact us through the following means:
Contact Address: [xxx]
Contact Telephone: [xxx]
E-mail: [xxx]
We will communicate with you and solve your problems as soon as possible after receiving your contact.
Latest Update Date: March 2025